Shipping & Delivery Policy
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We not responsible for delays in delivery due to events beyond our control, including, but not limited to the following: shortage of materials, labor strikes, transportation failures or acts of nature.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Shipping charges for your order will be calculated and displayed at checkout.
At this time we do not offer overnight delivery or international shipping. We apologize for the inconvenience.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipment to P.O. boxes or APO/FPO addresses
We ship to P.O. Boxes or APO/FPO/DPO addresses within the U.S., U.S. Territories.
Please note that APO/FPO deliveries can take up to 6-8 weeks depending on local conditions at destination. Forwarding services use US Postal Service (USPS) to deliver to APO/FPO addresses, and USPS package tracking is not available to final destination.
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.